update your information
Use the form below to Cancel your Membership, Freeze your Membership or update your Payment and Contact Information. You can Freeze your Membership for up to 2 months in a calendar year. Some memberships can not be frozen (Student Memberships, Black Friday Memberships, etc...)
Note: Membership Cancellation and Freeze requests must be made 7 days prior to the next billing date in order to be effective by that billing date.
Are Memberships transferrable?
Vertical Ventures memberships are not transferable. However, as a Vertical Ventures Member, you can bring in one guest per month to visit the facility.
Are there any family or discounted memberships?
Family memberships* are available at the following rates:
1st family member: $50/month
2nd family member: $38/month
3rd+ family member: $25/month
*Payment must be drawn from a single payment source.
We also offer Student Semester memberships for Students with ID under the age of 26
How do I freeze my membership?
Members may freeze their memberships for a maximum of 2 months per calendar year. All freezes begin on the 1st of the month. If you wish to freeze your membership, you must complete a change form, in advance, a minimum of 7 days BEFORE the 1st of the month. Simply visit the Membership Management page.
How do I cancel my membership?
You can cancel your membership at any time with no cancelation fees or penalties. All cancellations begin on the 1st of the month. If you wish to cancel your membership, you must complete a change form, in advance, a minimum of 7 days BEFORE the 1st of the month. Simply visit the Membership Management page.