membership Management

covid-19 update

Community,

If you are considering freezing or cancelling your membership in response to our efforts to help reduce the spread of the Coronavirus (COVID-19), we completely understand. Vertical Ventures is a small, locally owned business employing 73 people from the St Pete/Tampa area. Our employees and our members (you!) are the community that helped build this gym. For that, we are grateful, and have always been committed to providing the best experience possible. 

IMPORTANT! Members who do not request to freeze or cancel and instead choose to maintain their membership will directly improve our ability to continue paying our staff during this difficult time of uncertainty. We hope your experience at Vertical Ventures has been excellent and you will stay with us through this time. Thank you for your consideration.

*Pre-paid/Term Members: We will be extending your Membership by the amount of time we are closed. No further action is needed from you at this time.

*Monthly Debit Members: If you wish to make changes to your billing, use the form below. To claim(or not claim) credit for unused climbing time in March use THIS FORM.

Membership FAQ

Are Memberships transferrable?

Vertical Ventures memberships are not transferable. However, as a Vertical Ventures Member, you can bring in one guest per month to visit the facility.

Are there any family or discounted memberships?

Family memberships* are available at the following rates:
1st family member: $50/month
2nd family member: $38/month
3rd+ family member: $25/month
*Payment must be drawn from a single payment source.

We also offer Student Semester memberships for Students with ID under the age of 26

How do I freeze my membership?

Members may freeze their memberships for a maximum of 2 months per calendar year. All freezes begin on the 1st of the month. If you wish to freeze your membership, you must complete a change form, in advance, a minimum of 7 days BEFORE the 1st of the month. Simply visit the Membership Management page.

How do I cancel my membership?

You can cancel your membership at any time with no cancelation fees or penalties. All cancellations begin on the 1st of the month. If you wish to cancel your membership, you must complete a change form, in advance, a minimum of 7 days BEFORE the 1st of the month. Simply visit the Membership Management page.